The gateway bound error usually means that the gateway is already being used with another inverter.
Ensure you are entering the gateway serial number and key correctly and check in your equipment tab / gateway that the serial number doesn't already exist.
If you have confirmed the above, raise a support ticket and our team will locate the issue.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article